Find it once. Buy it again.

Have you ever bought something from the other side of Australia and wished you could get it again, only to find it impossible? With Dinkum, that’s no longer a problem. We connect you with your favourite market vendors from all over the country, giving you 24/7 access to unique products, exclusive finds, and local brands you love. Shop rain hail or shine and never miss out on what you love.

Dinkum is built for both Australian buyers and vendors. Sellers showcase their products, while shoppers enjoy fast checkout by securely saving their card details for seamless shopping — making it easy to support local markets anytime. Whether it’s fashion, homewares, or handmade treasures, Dinkum lets you access the best local market finds without the limitations of time, distance, or availability.

Shop, discover, and support local vendors nationwide — all in one place, 24/7.

Customer Questions, Answered

Have more questions? Contact Us

How is shipping calculated?

Most items include free standard shipping. If you order multiple quantities of the same item from a vendor that requires extra shipping, a small additional charge may apply. Some vendors also offer local pickup at no cost.

Do vendors ship nationwide?

All vendors ship Australia-wide unless otherwise stated. Once your order is marked as shipped, deliveries typically arrive within 1–5 business days for metro/city areas, and up to 10 business days for rural or remote locations, depending on the carrier.

Can I save my card details for faster checkout?

Yes! You can securely save your card details on Dinkum, making future purchases quick and easy — Once logged in, head to Account Settings → Payment Methods to add or manage your card.

Can I message vendors before buying?

Absolutely! Use the messaging feature to ask about product details, sizing, customisations, or stock availability. Sellers typically respond quickly, with personalised replies and order updates.

Can I return a product?

Buyers are guaranteed a full refund if an order hasn’t been shipped. For shipped orders, a refund may be possible with the seller’s approval. Refunds can also apply if the goods are faulty, damaged, or not delivered.

For more information, visit section 7.8 & 7.9 in the Terms of Service.

What if a product is damaged or missing?

Contact the vendor directly through Dinkum messaging or reach out to our support team. We’ll help coordinate a replacement, refund, or resolution.

Our Values

Built for the Independent

We build for small, independent Australian brands first. Every decision we make is guided by how it impacts makers, stallholders, and local businesses — not mass-market retailers.

Creating Confidence

We create a transparent, reliable, and secure marketplace where buyers can shop with peace of mind and vendors can sell with certainty — growing the local market community together.

Empower Local Markets

We help local markets and small vendors reach their full potential. By giving them the tools, exposure, and tech support they need to get their products into the hands of more customers — no extra skills required.

Building for the Long Term

Dinkum is about people, not mass production. We’re not here for quick wins. Dinkum is built to create sustainable growth for vendors, lasting value for buyers, and a stronger local market ecosystem over time.

Want to see these values in action?

Discover the stories, journeys, and insights from the independent brands and markets that make up Dinkum Collective.

Dinkum Stories